- C) for
- A) treated
- D) look
- C) remember
- B) According
- D) However
- A) count
A sign of weakness?
What should you do when you realise that you have to apologise? Is it better to swallow your pride and say you’re sorry when somebody is waiting __for__ your apology?
The psychologist Jack Black says that people worry that an apology will be __treated__ as a sign of weakness, rather than as their effort to understand and make up with the opponent. But he adds that effective apologies address the person’s feelings – they don’t prove a point.
As for how to do it, Professor Black has the following advice, “The right way to apologise is the way your mother taught you. Say you threw a stone at your brother. She’d have you go and __look__ him in the eye and say: ‘I’m sorry I threw the stone at you and I won’t do it again.’ It’s important to name what you did wrong, to show yourself as being regretful in some way and to indicate what might be different in the future.”
You should __remember__ that the number of times you’ll need to repeat the apology may vary depending on where you live. __According__ to preliminary data collected by Professor Black, for a minor offence, the optimal number is a single “I’m sorry”. “If the offence is large, then making two apologies seems to be the magic number for restoring trust and liking,” Jack Black says. __However__, if you’re British, you may need to double that. “A single ‘Sorry’ does not __count__ as an apology: we have to say it so many times with a lot of adjectives,” says Professor Black.